Case Study
UrbanScoot
UrbanScoot is an eScooter mobility platform that helps riders locate scooters, unlock vehicles, manage trips, make payments, and monitor ride activity.
- 5 MonthsDelivery Timeline
- 7 SpecialistsProject Team
- 4 Connected ServicesConnected Interfaces
Project Overview
UrbanScoot is an eScooter mobility platform designed to simplify short distance urban transportation. Riders can create profiles, locate nearby scooters, review vehicle information, unlock available scooters, manage active trips, and complete payments through a connected mobile experience. Operations teams can monitor vehicles, riders, trips, payments, and scooter availability through an administrative interface. The platform was built to connect the complete scooter journey, from vehicle discovery and unlocking to trip completion and payment. Abhineh Infotech supported product planning, UI UX design, mobile development, backend engineering, integrations, testing, and deployment.
Project Idea
UrbanScoot was designed to make scooter discovery and ride management simple while giving operations teams clear visibility into vehicles, riders, trips, and platform activity.
Scooter rental involves several connected steps, including locating a vehicle, checking availability, unlocking it, starting a trip, monitoring ride status, and completing payment. UrbanScoot needed to make these actions easy to follow while maintaining accurate information across riders, vehicles, and operational systems.
Abhineh Infotech connected scooter discovery, vehicle availability, unlocking, trip management, payments, location services, and administrative controls through a shared architecture. This allowed rider actions and vehicle information to move consistently between mobile interfaces and backend services while giving operations teams broader platform visibility.
The product principle focused on clarity, speed, and confidence. Riders needed immediate access to nearby scooters and essential trip information, while operations teams required clear vehicle and ride visibility. Focused screens and straightforward actions helped reduce unnecessary steps throughout the rental journey.
Challenges
UrbanScoot supported riders and operations teams with different responsibilities and access requirements. Riders needed fast access to nearby vehicles, unlocking, trip controls, and payment information, while operations teams required broader controls for scooters, users, trips, and platform activity.
Scooter platforms generate frequently changing information across vehicle locations, availability, battery status, trip records, rider details, pricing, and payment activity. The system needed structured data handling and timely updates so riders and operations teams could access relevant information throughout each scooter journey.
Vehicle availability and trip activity can change rapidly in busy areas. UrbanScoot required efficient location services, responsive APIs, real time trip updates, caching, and scalable infrastructure to support vehicle discovery, unlocking, ride management, and operational monitoring during periods of increased demand.
Project Milestones We Achieved
| Milestone | Tasks | Timeline | Responsible |
|---|---|---|---|
| Discovery and Planning | Mapped rider and operations journeys, scooter requirements, location needs, unlocking workflows, payment rules, integrations, and technical architecture. | Month 1 | Product and Engineering Team |
| UI/UX Design | Designed scooter discovery, vehicle details, unlocking, active ride, payment, account, and operations interfaces for mobile experiences. | Month 2 | UI UX Design Team |
| Core Development | Built rider accounts, scooter discovery, vehicle services, ride management, payments, location features, APIs, and administration foundations. | Month 3 | Mobile and Backend Team |
| Integrations and Testing | Connected mapping, location, payment, and scooter services while validating unlocking, ride, tracking, and transaction workflows. | Month 4 | Integration and QA Team |
| Launch and Optimization | Prepared production infrastructure, completed final validation, monitored ride activity, resolved issues, and refined scooter rental journeys. | Month 5 | Engineering and Delivery Team |
Project Features
UrbanScoot connects scooter discovery, vehicle unlocking, ride management, location services, payments, and operations through a focused platform designed for everyday urban mobility.
Rider Signup and Profile
Riders can create accounts, manage personal information, and maintain payment details required throughout their scooter rental journeys.
Scooter Discovery
Riders can locate nearby scooters, review availability, view vehicle information, and select a suitable scooter before starting a trip.
Digital Unlocking
Riders can unlock available scooters through the application and begin trips after completing required ride checks.
Active Ride Management
Riders can view trip status, ride information, elapsed time, and relevant journey details during an active scooter session.
Payments and Trip Records
Structured payment workflows support ride charges, transaction information, receipts, and completed trip records for riders.
Fleet Operations Dashboard
Operations teams can monitor scooters, riders, trips, availability, payments, and vehicle activity through administrative controls.
Results
UrbanScoot launched as a connected eScooter mobility platform covering rider accounts, scooter discovery, vehicle unlocking, ride management, payments, location services, and operations. The delivered product brought key stages of the scooter journey into one structured experience.
Centralised operational tools gave teams clearer visibility into scooter availability, active rides, riders, payments, and vehicle activity. This helped create more consistent workflows for monitoring the fleet and handling daily platform operations.
Riders gained a more organised journey from finding a scooter through unlocking, riding, and completing payment. Clear vehicle information, active trip details, and focused controls helped users understand each stage without unnecessary navigation.
The platform created a foundation for future mobility capabilities. Its architecture can support additional vehicle types, pricing models, fleet controls, location features, ride plans, payment options, and operational reporting as UrbanScoot expands.
Development Process
Explore
- Rider Journey Mapping
- Mobility Research
- Requirement Analysis
- Mobile Wireframes
- UI UX Design
- Flow Validation
Implement
- Mobile Development
- Backend Development
- API Development
- Location Services
- Payment Services
- Vehicle Services
Execute
- Functional Testing
- Load Testing
- Security Review
- Production Setup
- Ride Monitoring
- Journey Optimization
Typography & colors
Plus Jakarta Sans
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Primary
#CA8A04
Secondary
#FACC15
Tertiary Color
#FEF9C3
Icons Color
#64748B
Text Color
#0F172A
Background Color
#FFFFFF
App Visuals
UrbanScoot
41 nearby
Find
Scooters
Ride
Active
Ops
Fleet
Online
ViewAlerts
Ride notices
Almost there
Create profile
Tech Stack
Kotlin supported native Android mobility experiences with strong device and location integration. Go powered high performance backend services for rides, vehicles, and operational workflows. PostgreSQL handled structured account and trip data, while Firebase supported authentication, notifications, and real time application services. Google Maps Platform provided location, mapping, and route related capabilities.
- Kotlin
- Go
- PostgreSQL
- Firebase
- Google Maps Platform
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