Case Study
ShiftPilot
ShiftPilot helps businesses manage employees, schedules, attendance, tasks, and workforce operations through one connected workforce management platform.
- 6 MonthsDelivery Timeline
- 8 SpecialistsProject Team
- 5 IntegrationsConnected Interfaces
Project Overview
ShiftPilot is a workforce management platform designed to help businesses organise employee schedules, attendance, tasks, and daily workforce operations. Employees can create profiles, view assigned shifts, check schedules, record attendance, and review work related information through their accounts. Managers can create schedules, assign employees, monitor attendance, manage tasks, and review workforce activity. Administrators can oversee users, teams, schedules, attendance records, and operational data through a central dashboard. The product was built to replace fragmented workforce processes with a structured digital environment. Abhineh Infotech supported product planning, UI UX design, application development, integrations, testing, and deployment.
Project Idea
ShiftPilot was designed to simplify workforce planning by connecting employee scheduling, attendance, task management, and manager oversight within one structured platform.
Workforce operations often involve changing schedules, employee availability, attendance records, assigned tasks, and manager approvals. Handling these activities through separate tools can create coordination gaps. ShiftPilot needed to give employees and managers a shared source of workforce information without making routine tasks difficult to manage.
Abhineh Infotech connected employee profiles, shift scheduling, attendance, task assignments, notifications, manager controls, and administrative workflows through a unified platform architecture. This helped workforce information move consistently between employee and management interfaces while maintaining appropriate access based on user roles and responsibilities.
The product principle focused on clarity, speed, and confidence. Employees needed quick access to schedules and attendance information, while managers needed practical tools for planning shifts and monitoring activity. Clear layouts and focused workflows helped users understand schedules, tasks, updates, and required actions.
Challenges
ShiftPilot supported employees, managers, team leads, and administrators with different responsibilities and access requirements. Employees needed simple schedule and attendance tools, while managers required broader controls for staffing, shift planning, tasks, and workforce monitoring.
Workforce information varies across employee profiles, departments, roles, schedules, attendance records, leave requests, tasks, and operational updates. The platform needed structured data handling and validation to keep information consistent across employee interfaces, manager tools, and administrative workflows.
Workforce activity can increase during shift changes, payroll periods, seasonal demand, and large scheduling updates. ShiftPilot required efficient APIs, background processing, caching, and scalable infrastructure to maintain responsive scheduling, attendance, notifications, and management workflows during higher activity.
Project Milestones We Achieved
| Milestone | Tasks | Timeline | Responsible |
|---|---|---|---|
| Discovery and Planning | Mapped employee and manager journeys, scheduling requirements, attendance workflows, task processes, integrations, permissions, and technical architecture. | Month 1 | Product and Engineering Team |
| UI/UX Design | Designed employee schedules, attendance screens, task views, manager controls, notifications, team views, and administrative interfaces. | Month 2 | UI UX Design Team |
| Core Development | Built authentication, employee profiles, scheduling, attendance, tasks, notifications, APIs, role management, and dashboard foundations. | Month 3 to 4 | Application Development Team |
| Integrations and Testing | Connected payroll, calendar, notification, and workforce services while validating permissions, scheduling, attendance, and task workflows. | Month 5 | Integration and QA Team |
| Launch and Optimization | Prepared production infrastructure, completed final validation, monitored workforce activity, resolved issues, and refined scheduling workflows. | Month 6 | Engineering and Delivery Team |
Project Features
ShiftPilot brings scheduling, attendance, employee management, task assignment, notifications, and workforce oversight into one platform designed for everyday workforce operations.
Employee Profiles
Employees can manage personal information, roles, availability, and account details through structured workforce profiles.
Shift Scheduling
Managers can create shifts, assign employees, review schedules, and make scheduling changes through focused planning tools.
Attendance Tracking
Employees can record attendance while managers review working hours, attendance activity, and relevant workforce records.
Task Management
Managers can assign work tasks, track progress, and provide employees with clear responsibilities across scheduled shifts.
Team Management
Managers can organise teams, review employee availability, and coordinate workforce activity across departments and operational groups.
Operations Dashboard
Administrators gain central visibility into employees, schedules, attendance, tasks, teams, and workforce activity through management controls.
Results
ShiftPilot launched as a connected workforce management platform covering employee profiles, shift scheduling, attendance, task management, team coordination, notifications, and administration. The delivered product brought core workforce activities into one structured digital environment.
Centralised workforce tools gave managers clearer visibility into employee schedules, attendance, assigned tasks, and team activity. This helped create more consistent planning workflows and reduced reliance on separate spreadsheets, messages, and disconnected operational processes.
Employees gained a more organised way to access schedules, attendance information, assigned tasks, and workforce updates. Clear navigation and focused screens helped them understand upcoming responsibilities and manage routine workforce activities with fewer unnecessary steps.
The platform established a foundation for continued workforce management development. Its architecture can support payroll connections, leave management, workforce analytics, shift forecasting, employee communication, and additional management capabilities as ShiftPilot evolves.
Development Process
Explore
- Workforce Research
- Journey Mapping
- Requirement Analysis
- Schedule Wireframes
- UI UX Design
- Flow Validation
Implement
- Web Development
- Backend Development
- API Development
- Payroll Services
- Calendar Services
- Notification Services
Execute
- Workflow Testing
- Permission Testing
- Security Review
- Production Setup
- Activity Monitoring
- Process Optimization
Typography & colors
Plus Jakarta Sans
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Primary
#EA580C
Secondary
#FDBA74
Tertiary Color
#FFEDD5
Icons Color
#64748B
Text Color
#0F172A
Background Color
#FFFFFF
App Visuals
ShiftPilot
5 open shifts
Roster
This week
Coverage
Next 7 days
Publish
Release roster
Week 12
PublishAlerts
Shift notices
Almost there
Create profile
Tech Stack
Angular provided the web interface for ShiftPilot with structured components and responsive workforce screens. .NET Core powered backend services for employees, schedules, attendance, tasks, and administration. Microsoft SQL Server managed structured workforce data, SignalR supported real time updates, and Microsoft Azure provided cloud hosting, monitoring, deployment, and scalable infrastructure.
- Angular
- .NET Core
- Microsoft SQL Server
- SignalR
- Microsoft Azure
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