Case Study
Recurring Home Services Platform
Recurring Home Services Platform helps customers schedule trusted household services while giving professionals and operations teams clear tools for recurring service management.
- 5 MonthsDelivery Timeline
- 7 SpecialistsProject Team
- 11 IntegrationsConnected Interfaces
Project Overview
Recurring Home Services Platform is a handyman and household services solution designed for customers who regularly need maintenance, cleaning, repairs, and other domestic services. Customers can create profiles, browse service categories, select schedules, book professionals, manage recurring appointments, and review service history. Service providers can manage profiles, availability, assigned jobs, schedules, and completion updates. Operations teams can oversee customers, professionals, bookings, recurring schedules, payments, and service activity through administrative tools. Abhineh Infotech supported product planning, UI UX design, application development, integrations, testing, and deployment to create a connected service management experience.
Project Idea
The platform was created to simplify recurring household service bookings while helping professionals and operations teams manage scheduled jobs efficiently.
Recurring household services involve repeated appointments, changing schedules, service preferences, provider availability, and payment activity. Managing these details manually can create coordination issues for customers and service providers. The platform needed to make recurring bookings straightforward while keeping upcoming appointments and service information organised.
Abhineh Infotech connected customer bookings, recurring schedules, provider availability, job assignments, payments, notifications, and administrative workflows through one application architecture. Shared data services helped keep appointment information consistent across customer and provider interfaces while giving operations teams the visibility required to manage recurring service activity.
The product principle focused on clarity, speed, and confidence. Customers needed to understand service schedules and upcoming appointments, professionals needed clear job information, and operations teams needed visibility across recurring activity. Focused screens and consistent workflows kept each part of the service journey easy to follow.
Challenges
The platform supported customers, service professionals, and operations teams with different responsibilities and access requirements. Customers needed simple booking and schedule management, professionals needed job and availability controls, while operations teams required broader visibility into service activity and provider assignments.
Recurring service data can change across appointment dates, service types, customer preferences, provider availability, pricing, payments, and completion records. The system needed structured data handling to maintain accurate schedules and consistent information across customer, professional, and administrative interfaces.
Service demand can increase around weekends, seasonal maintenance periods, and recurring appointment cycles. The platform required efficient APIs, background processing, caching, and scalable infrastructure to support booking creation, schedule updates, provider assignments, notifications, and service records during periods of higher activity.
Project Milestones We Achieved
| Milestone | Tasks | Timeline | Responsible |
|---|---|---|---|
| Discovery and Planning | Mapped customer, professional, and operations journeys, recurring booking rules, service categories, scheduling needs, payment requirements, and architecture. | Month 1 | Product and Engineering Team |
| UI/UX Design | Designed service discovery, booking, recurring schedules, provider profiles, job management, payment, and administrative interfaces. | Month 2 | UI UX Design Team |
| Core Development | Built authentication, profiles, service listings, bookings, recurring schedules, provider management, payments, APIs, and dashboard foundations. | Month 3 | Application Development Team |
| Integrations and Testing | Connected payment, notification, scheduling, and communication services while validating recurring booking and provider workflows. | Month 4 | Integration and QA Team |
| Launch and Optimization | Prepared production infrastructure, completed final validation, monitored service activity, resolved issues, and refined recurring booking workflows. | Month 5 | Engineering and Delivery Team |
Project Features
The platform connects service discovery, recurring bookings, professional management, scheduling, payments, and operational controls to simplify ongoing household service delivery.
Customer Signup and Profile
Customers can create accounts, manage household information, save preferences, and access their complete service history.
Service Discovery
Customers can explore handyman and household service categories, review available options, and select services based on their needs.
Recurring Bookings
Customers can schedule repeating services, manage upcoming appointments, and adjust recurring service arrangements when requirements change.
Professional Management
Service professionals can manage profiles, availability, assigned jobs, schedules, and completion updates through dedicated tools.
Payments and Service Records
Structured payment flows support service charges, transaction records, appointment details, and completed service history.
Operations Dashboard
Internal teams can manage customers, professionals, bookings, recurring schedules, payments, and service activity from one dashboard.
Results
Recurring Home Services Platform launched with customer booking, recurring scheduling, professional management, payments, service records, and operational controls. The delivered product brought repeated household service workflows into one connected platform designed around ongoing appointments.
Centralised scheduling tools gave operations teams clearer visibility into upcoming services, professional assignments, customer bookings, and recurring appointment activity. Service professionals also gained focused controls for managing availability and assigned jobs, helping create more organised daily workflows.
Customers gained a simpler journey from service discovery through recurring booking and appointment management. Clear schedules, service information, payment details, and upcoming appointment visibility helped customers manage household services without repeatedly rebuilding the same booking process.
The platform created a foundation for additional home service capabilities. Its architecture can support new service categories, provider capabilities, subscription options, recurring schedule controls, customer preferences, payment methods, and operational reporting as the platform expands.
Development Process
Explore
- Service Mapping
- User Research
- Requirement Analysis
- Wireframe Creation
- UI UX Design
- Schedule Validation
Implement
- Mobile Development
- Backend Development
- API Development
- Payment Services
- Scheduling Services
- Messaging Services
Execute
- Functional Testing
- Load Testing
- Security Review
- Production Setup
- Service Monitoring
- Workflow Optimization
Typography & colors
Plus Jakarta Sans
ABCDEFGHIJKLMNOPQRSTUVWXYZ
abcdefghijklmnopqrstuvwxyz
1234567890
Primary
#0891B2
Secondary
#22D3EE
Tertiary Color
#CFFAFE
Icons Color
#64748B
Text Color
#0F172A
Background Color
#FFFFFF
App Visuals
HomeCycle
Book once, repeat easily
Recurring
Your plan
Next visit
Confirm window
Upcoming
Visit #RH088
Cleaning · Tue 09:00
View scheduleAlerts
Schedule updates
Almost there
Create account
Tech Stack
Kotlin supported the Android application experience for customers and service professionals. Laravel powered backend services for bookings, providers, schedules, payments, and operations. MySQL handled structured customer and service data, while Firebase Cloud Messaging delivered appointment and service notifications. Microsoft Azure provided cloud hosting, storage, monitoring, and deployment infrastructure.
- Kotlin
- Laravel
- MySQL
- Firebase Cloud Messaging
- Microsoft Azure
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