Case Study
HealthNow
HealthNow connects patients with doctors through on demand consultations, appointment management, secure communication, digital records, and healthcare operations.
- 7 MonthsDelivery Timeline
- 10 SpecialistsProject Team
- 8 IntegrationsConnected Interfaces
Project Overview
HealthNow is a doctor on demand platform designed to simplify how patients access healthcare services and how doctors manage virtual consultations. Patients can create profiles, search for doctors, request consultations, manage appointments, share relevant health information, and review consultation records. Doctors can manage profiles, availability, appointments, patient information, and consultation workflows through dedicated interfaces. Operations teams can oversee users, doctors, appointments, payments, and platform activity through administrative tools. The product was built to connect patient and provider journeys in one structured healthcare environment. Abhineh Infotech supported product planning, UI UX design, application development, integrations, testing, and deployment.
Project Idea
HealthNow was designed to make remote healthcare access more convenient while giving doctors and healthcare teams focused tools for managing consultations and patient journeys.
Patients often need to navigate appointment availability, doctor information, consultation requests, payments, and follow up records across separate systems. HealthNow needed to bring these steps together while keeping the experience simple for patients and practical for doctors managing multiple consultations.
Abhineh Infotech connected patient profiles, doctor discovery, availability, appointments, consultation workflows, payments, notifications, and administrative services through a unified platform architecture. This helped information move consistently between patient and provider interfaces while giving operations teams structured visibility into important healthcare activities.
The product principle focused on clarity, speed, and confidence. Patients needed clear doctor information, appointment details, and consultation status, while doctors needed accessible schedules and patient information. Focused screens and consistent workflows helped each user understand the next step throughout the consultation journey.
Challenges
HealthNow supported patients, doctors, and healthcare operations teams with different responsibilities and access requirements. Patients needed straightforward appointment and consultation journeys, doctors required patient and schedule information, while administrators needed broader visibility across users, providers, appointments, and platform activity.
Healthcare platforms handle varied information across patient profiles, doctor credentials, availability, appointments, consultation records, payments, notifications, and account data. HealthNow required structured data handling and controlled access so relevant information remained consistent and appropriately presented across different interfaces.
On demand consultations can create unpredictable increases in appointment requests, provider searches, notifications, and consultation activity. The platform required efficient APIs, caching, scalable services, and reliable infrastructure to maintain responsive experiences when patient demand increased.
Project Milestones We Achieved
| Milestone | Tasks | Timeline | Responsible |
|---|---|---|---|
| Discovery and Planning | Mapped patient, doctor, and operations journeys, consultation requirements, appointment workflows, access needs, integrations, and technical architecture. | Month 1 | Product and Engineering Team |
| UI/UX Design | Designed patient discovery, doctor profiles, booking, consultation, notifications, records, provider, and administrative interfaces. | Month 2 | UI UX Design Team |
| Core Development | Built authentication, patient profiles, doctor profiles, availability, appointments, consultation services, notifications, APIs, and dashboard foundations. | Month 3 to 4 | Application Development Team |
| Integrations and Testing | Connected video, payment, notification, identity, and healthcare services while validating consultation workflows and platform performance. | Month 5 to 6 | Integration and QA Team |
| Launch and Optimization | Prepared production infrastructure, completed final validation, monitored consultation activity, resolved issues, and refined patient and provider journeys. | Month 7 | Engineering and Delivery Team |
Project Features
HealthNow connects doctor discovery, appointments, virtual consultations, patient records, payments, notifications, and healthcare administration through one structured digital platform.
Patient Signup and Profile
Patients can create accounts, manage personal information, and maintain relevant details required throughout their healthcare journey.
Doctor Discovery
Patients can browse doctor profiles, specialties, availability, and relevant information when selecting a provider for consultation.
Appointment Booking
Patients can review availability, request appointments, confirm consultation details, and manage upcoming healthcare sessions.
Virtual Consultation
Doctors and patients can conduct remote consultations through integrated communication tools connected to scheduled appointments.
Health Records
Patients and authorised providers can access relevant consultation information and records through structured healthcare interfaces.
Operations Dashboard
Healthcare teams gain central visibility into patients, doctors, appointments, consultations, payments, and platform activity.
Results
HealthNow launched as a connected doctor on demand platform covering patient profiles, doctor discovery, appointments, virtual consultations, records, payments, notifications, and administration. The delivered product brought important healthcare access workflows into one structured digital environment.
Centralised operational tools gave healthcare teams clearer visibility into doctors, patients, appointments, consultations, and platform activity. This supported more consistent coordination across provider availability, appointment management, and routine administrative workflows.
Patients gained a more organised journey from doctor discovery through appointment booking and virtual consultation. Clear provider information, appointment details, notifications, and consultation access helped users move through remote healthcare interactions with fewer unnecessary steps.
The platform established a foundation for continued digital healthcare development. Its architecture can support additional specialties, provider services, consultation options, patient tools, reporting capabilities, and healthcare integrations as HealthNow expands.
Development Process
Explore
- Patient Journey Mapping
- Healthcare Research
- Requirement Analysis
- Consultation Wireframes
- UI UX Design
- Flow Validation
Implement
- Mobile Development
- Backend Development
- API Development
- Video Services
- Payment Services
- Identity Services
Execute
- Functional Testing
- Access Testing
- Security Review
- Production Setup
- Activity Monitoring
- Journey Optimization
Typography & colors
Plus Jakarta Sans
ABCDEFGHIJKLMNOPQRSTUVWXYZ
abcdefghijklmnopqrstuvwxyz
1234567890
Primary
#15803D
Secondary
#86EFAC
Tertiary Color
#DCFCE7
Icons Color
#64748B
Text Color
#0F172A
Background Color
#FFFFFF
App Visuals
HealthNow
18 now
Now
Available
Records
Files
Consult
In progress
Shared screen with Dr Kim
RejoinHealth
Alerts
Almost there
Create profile
Tech Stack
Swift supported the native iOS experience for patients and doctors. Laravel powered backend services for accounts, providers, appointments, and consultation workflows. MariaDB managed structured healthcare data, Twilio supported secure communication and notifications, and Microsoft Azure provided cloud infrastructure, deployment, monitoring, and scalable application services.
- Swift
- Laravel
- MariaDB
- Twilio
- Microsoft Azure
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