Case Study
ConsultLive
ConsultLive is a video conferencing platform that helps professionals host secure consultations, manage appointments, communicate with clients, and handle sessions online.
- 6 MonthsDelivery Timeline
- 8 SpecialistsProject Team
- 5 IntegrationsConnected Interfaces
Project Overview
ConsultLive is a video conferencing and online consultation platform designed to connect professionals with clients through scheduled virtual sessions. Clients can create profiles, discover available professionals, book appointments, join video sessions, and review session information. Professionals can manage profiles, availability, appointments, client details, and scheduled consultations through dedicated tools. Operations teams can monitor users, appointments, sessions, payments, and platform activity from an administrative interface. The product was built to provide a structured alternative to fragmented consultation workflows and make remote professional sessions easier to manage. Abhineh Infotech supported product planning, UI UX design, development, integrations, testing, and deployment.
Project Idea
ConsultLive was designed to connect appointment booking, professional profiles, video consultations, payments, and session management through one focused digital experience.
Remote consultations often require several disconnected activities, including finding a professional, checking availability, booking an appointment, joining a video session, and managing follow up information. ConsultLive needed to bring these activities together while keeping the experience simple for both clients and professionals.
Abhineh Infotech connected professional profiles, availability, appointment scheduling, video sessions, payments, notifications, and administrative workflows through a unified platform architecture. The approach helped information move consistently between client and professional interfaces while supporting session management and operational visibility across the platform.
The product principle focused on clarity, speed, and confidence. Clients needed clear appointment and session information, while professionals needed efficient controls for schedules and consultations. Simple navigation, visible session details, and consistent interaction patterns helped users understand what to do before, during, and after each consultation.
Challenges
ConsultLive supported clients, professionals, and operations teams with different responsibilities and access requirements. Clients needed simple booking and session experiences, professionals required scheduling and consultation controls, while administrators needed broader visibility into appointments, users, sessions, and payments.
The platform handled varied information across professional profiles, availability, appointments, client details, session records, payment information, and notifications. Structured data handling was required to keep these records consistent across interfaces while allowing appointment and session information to change throughout the consultation lifecycle.
Video consultations require reliable communication and responsive session handling. ConsultLive needed efficient real time communication, stable video connections, scalable backend services, and dependable session controls to support scheduled consultations while maintaining a smooth experience for participants.
Project Milestones We Achieved
| Milestone | Tasks | Timeline | Responsible |
|---|---|---|---|
| Discovery and Planning | Mapped client and professional journeys, consultation requirements, scheduling workflows, video needs, payments, integrations, and technical architecture. | Month 1 | Product and Engineering Team |
| UI/UX Design | Designed profiles, professional discovery, appointment booking, consultation rooms, schedules, payments, and administrative interfaces. | Month 2 | UI UX Design Team |
| Core Development | Built authentication, profiles, scheduling, appointments, video rooms, payments, notifications, APIs, and dashboard foundations. | Month 3 to 4 | Application Development Team |
| Integrations and Testing | Connected video, payment, notification, and calendar services while validating appointment flows, session quality, and platform performance. | Month 5 | Integration and QA Team |
| Launch and Optimization | Prepared production infrastructure, completed final validation, monitored consultation activity, resolved issues, and refined booking and session workflows. | Month 6 | Engineering and Delivery Team |
Project Features
ConsultLive combines professional discovery, appointment scheduling, video consultations, payments, notifications, and session management in one connected platform for remote professional services.
Signup and Profile
Clients and professionals can create accounts, manage profiles, and maintain information required throughout their consultation journeys.
Professional Discovery
Clients can browse professional profiles, review service information, and explore available consultation options through organised discovery screens.
Appointment Scheduling
Clients can select available time slots, book consultations, and review upcoming appointments through a structured scheduling experience.
Video Consultation
Participants can join scheduled video sessions through dedicated consultation rooms with focused controls for remote communication.
Session Management
Professionals can manage appointments, client information, schedules, and session details through dedicated consultation management tools.
Operations Dashboard
Internal teams gain central visibility into users, professionals, appointments, sessions, payments, and platform activity through administrative controls.
Results
ConsultLive launched as a connected video conferencing platform covering professional profiles, appointment scheduling, video consultations, payments, notifications, session management, and administration. The delivered product brought important remote consultation workflows into one structured digital environment.
Centralised management tools gave professionals clearer visibility into appointments, schedules, clients, and upcoming sessions. Operations teams also gained broader visibility across platform activity, helping create more consistent workflows for monitoring consultations and handling routine administrative tasks.
Clients gained a more organised journey from professional discovery through appointment booking and video consultation. Clear scheduling information, accessible session details, and focused navigation helped users move through remote consultation workflows with fewer unnecessary steps.
The platform established a foundation for continued remote service development. Its architecture can support additional consultation categories, recurring appointments, session recording, professional tools, client communication, payment capabilities, and operational features as ConsultLive evolves.
Development Process
Explore
- User Journey Mapping
- Consultation Research
- Requirement Analysis
- Session Wireframes
- UI UX Design
- Flow Validation
Implement
- Web Development
- Backend Development
- API Development
- Video Services
- Calendar Services
- Payment Services
Execute
- Session Testing
- Load Testing
- Security Review
- Production Setup
- Session Monitoring
- Experience Optimization
Typography & colors
Plus Jakarta Sans
ABCDEFGHIJKLMNOPQRSTUVWXYZ
abcdefghijklmnopqrstuvwxyz
1234567890
Primary
#1E40AF
Secondary
#93C5FD
Tertiary Color
#DBEAFE
Icons Color
#64748B
Text Color
#0F172A
Background Color
#FFFFFF
App Visuals
ConsultLive
2 today
Consults
Your schedule
Waiting
Lobby
Session
Enter consult
HD video
JoinAlerts
Appointment
Almost there
Create profile
Tech Stack
Next.js powered responsive web interfaces for clients, professionals, and administrators. Node.js with Express handled backend services for profiles, scheduling, sessions, and payments. PostgreSQL managed structured user and appointment data, WebRTC enabled real time video communication, and DigitalOcean provided cloud infrastructure, deployment, monitoring, and scalable application hosting.
- Next.js
- Node.js with Express
- PostgreSQL
- WebRTC
- DigitalOcean
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